Support

Welcome to the Support Page for Safalam. If you need assistance, please follow the steps below.

1. Getting Started

If you’re a new user, your login credentials will be provided by the admin. Ensure you have received them before logging in.

Login Issues

• Double-check your username and password.
• Ensure you have an active internet connection.
• If you’ve forgotten your password, contact your admin.

2. Task Management & Location Tracking

Task Not Loading?

• Ensure you have a stable internet connection.
• Refresh the app or log out and log back in.
• Check with the admin to ensure tasks have been assigned correctly.

Location Not Updating?

• Enable location services on your device.
• Ensure the app has the necessary permissions.
• Restart your device and reopen the app.

3. App Performance Issues

If the app is running slowly or crashing:

• Close and reopen the app.
• Ensure your device is updated to the latest software version.
• Clear cache/data from the app settings.
• If the issue persists, contact support.

4. Contact Support